{"id":19376,"date":"2019-06-13T06:11:12","date_gmt":"2019-06-13T04:11:12","guid":{"rendered":"http:\/\/mandat.de\/de\/?page_id=19376"},"modified":"2019-06-13T06:21:37","modified_gmt":"2019-06-13T04:21:37","slug":"prisma-von-der-eigenkreativitaet-zu-wirksamen-standardablaeufen-im-marketing-und-vertrieb","status":"publish","type":"page","link":"https:\/\/mandat.de\/de\/testimonials\/erfolgsgeschichten\/prisma-von-der-eigenkreativitaet-zu-wirksamen-standardablaeufen-im-marketing-und-vertrieb\/","title":{"rendered":"PRISMA \u2013 Von der Eigenkreativit\u00e4t zu wirksamen Standardabl\u00e4ufen im Marketing und Vertrieb"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_full-15d750bd1b332b34c6e70b077ebbccdf\">\n.flex_column.av-av_one_full-15d750bd1b332b34c6e70b077ebbccdf{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_full-15d750bd1b332b34c6e70b077ebbccdf av_one_full  avia-builder-el-0  el_before_av_hr  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-av_textblock-2de302bf1aa3cf4c9157dbe6f50ac7eb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: left;\">PRISMA \u2013 Von der Eigenkreativit\u00e4t zu wirksamen Standardabl\u00e4ufen im Marketing und Vertrieb<\/h1>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-2  el_after_av_one_full  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf\">\n.flex_column.av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf av_one_half  avia-builder-el-3  el_after_av_hr  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-041d26517196824bf8b61f3d2f142e61\">\n.avia-image-container.av-av_image-041d26517196824bf8b61f3d2f142e61 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-041d26517196824bf8b61f3d2f142e61 .av-image-caption-overlay-center{\ncolor:#003d7a;\nfont-size:24px;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-041d26517196824bf8b61f3d2f142e61 av-styling-no-styling av-hover-grow avia_animated_image av-animated-when-visible-95 top-to-bottom avia-align-left  avia-builder-el-4  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='wp-image-19021 avia-img-lazy-loading-not-19021 avia_image ' src=\"https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein.jpg\" alt='' title='iStock-925008268-klein'  height=\"1344\" width=\"2016\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein.jpg 2016w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein-300x200.jpg 300w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein-768x512.jpg 768w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein-1030x687.jpg 1030w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein-1500x1000.jpg 1500w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein-705x470.jpg 705w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-925008268-klein-450x300.jpg 450w\" sizes=\"(max-width: 2016px) 100vw, 2016px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8\">\n.flex_column.av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8 av_one_half  avia-builder-el-5  el_after_av_one_half  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-1627911adf283ee5fe561e94522c5786\">\n#top .av-special-heading.av-av_heading-1627911adf283ee5fe561e94522c5786{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-1627911adf283ee5fe561e94522c5786 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-1627911adf283ee5fe561e94522c5786 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-1627911adf283ee5fe561e94522c5786 av-special-heading-h2  avia-builder-el-6  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Klienten-Herausforderung<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-7  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-2de302bf1aa3cf4c9157dbe6f50ac7eb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Innerhalb der deutschen Express-Sparte eines der <strong>weltweit f\u00fchrenden Logistikdienstleister<\/strong> wuchs das Bewusstsein, dass die <strong>Organisation<\/strong> <strong>\u201eMarketing &amp; Vertrieb\u201c<\/strong> nicht hinreichend abgestimmt war. Es entstanden <strong>Doppelarbeiten<\/strong>, manche <strong>Vorg\u00e4nge<\/strong> blieben l\u00e4ngere Zeit g\u00e4nzlich <strong>unbearbeitet<\/strong>. <strong>Einzelabstimmungsprozesse<\/strong> kosteten Zeit, Kraft und Nerven.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-9  el_after_av_one_half  el_before_av_section  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-19d674c16a14a4558e15acb36b805dff\">\n.avia-section.av-av_section-19d674c16a14a4558e15acb36b805dff{\nbackground-color:#f8f8f8;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-av_section-19d674c16a14a4558e15acb36b805dff main_color avia-section-default avia-no-shadow  avia-builder-el-10  el_after_av_hr  el_before_av_hr  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19376'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-11  el_before_av_one_half  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf\">\n.flex_column.av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf av_one_half  avia-builder-el-12  el_after_av_hr  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-e96b7395599e102a3e319d4047dd291c\">\n.avia-image-container.av-av_image-e96b7395599e102a3e319d4047dd291c img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-e96b7395599e102a3e319d4047dd291c .av-image-caption-overlay-center{\ncolor:#003d7a;\nfont-size:24px;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-e96b7395599e102a3e319d4047dd291c av-styling-no-styling av-hover-grow avia_animated_image av-animated-when-visible-95 top-to-bottom avia-align-left  avia-builder-el-13  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='wp-image-19022 avia-img-lazy-loading-not-19022 avia_image ' src=\"https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein.jpg\" alt='' title='iStock-937198778-klein'  height=\"922\" width=\"1382\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein.jpg 1382w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein-300x200.jpg 300w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein-768x512.jpg 768w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein-1030x687.jpg 1030w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein-705x470.jpg 705w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-937198778-klein-450x300.jpg 450w\" sizes=\"(max-width: 1382px) 100vw, 1382px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8\">\n.flex_column.av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8 av_one_half  avia-builder-el-14  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-c1a0a34c79b5f58725bda47059f3a91d\">\n#top .av-special-heading.av-av_heading-c1a0a34c79b5f58725bda47059f3a91d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-c1a0a34c79b5f58725bda47059f3a91d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-c1a0a34c79b5f58725bda47059f3a91d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-c1a0a34c79b5f58725bda47059f3a91d av-special-heading-h2  avia-builder-el-15  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Mandat Intervention<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-16  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-2de302bf1aa3cf4c9157dbe6f50ac7eb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ul>\n<li>Gemeinsam mit einem umfangreichen Projektteam, das alle relevanten Aspekte der <strong>Leistungsprozesse<\/strong> im Marketing und Vertrieb repr\u00e4sentierte, schufen wir das <strong>Projekt \u201ePRISMA\u201c<\/strong> (Process Improvement Sales and Marketing). Ziel des Projektes war es, die <strong>Arbeit<\/strong> <strong>effektiver<\/strong> und <strong>effizienter<\/strong> zu gestalten, die <strong>Qualit\u00e4t<\/strong> und die <strong>Kundenzufriedenheit<\/strong> mittelfristig zu steigern und damit die Voraussetzung f\u00fcr einen <strong>h\u00f6heren Umsatz<\/strong> zu schaffen.<\/li>\n<\/ul>\n<ul>\n<li>Wir planten das Projekt in einem zweit\u00e4gigen <strong>Kick-Off-Treffen<\/strong> mit den Beteiligten auf und sorgten im Nachfeld daf\u00fcr, dass die 11 Teilprojekte ebenso pr\u00e4zise aufgeplant wurden.<\/li>\n<\/ul>\n<ul>\n<li>Wir betrachteten im ersten Schritt schwerpunktm\u00e4\u00dfig die wesentlichen <strong>Vertriebskan\u00e4le<\/strong> (Industry Sales, Telesales, Consumer Direct) sowie <strong>Customer Care<\/strong> und die <strong>Vertriebssteuerung<\/strong>, um <strong>Schnittstellen<\/strong> zu verdeutlichen und <strong>Engp\u00e4sse<\/strong> zu erheben.<\/li>\n<\/ul>\n<ul>\n<li>F\u00fcr jeden <strong>Kernprozess<\/strong> definierten wir einen <strong>Prozess-Eigner<\/strong> (Business Process Owner), der durch die jeweiligen Teilprojektleiter in das Projekt einbezogen wurde.<\/li>\n<\/ul>\n<ul>\n<li>Angesichts der Gr\u00f6\u00dfe des Projektteams entwickelten wir ein <strong>standardisiertes Projekt-Berichtswesen<\/strong> und einen <strong>Teilprojekt-Steckbrief<\/strong>, so dass sich die Projektteilnehmer stets auf einen Blick \u00fcber die <strong>relevanten<\/strong> <strong>Aspekte<\/strong> eines Teilprojektes informieren konnten.<\/li>\n<\/ul>\n<ul>\n<li>Wir unterst\u00fctzten bei der Definition und dem Aufbau eines <strong>Qualit\u00e4tsmanagementsystems<\/strong>, das die Bereiche Marketing und Vertrieb durch eine <strong>sinnvolle, angemessene Standardisierung<\/strong> nachhaltig unterst\u00fctzen sollte.<\/li>\n<\/ul>\n<ul>\n<li>Gemeinsam mit den Verantwortlichen erarbeiteten wir eine <strong>Prozesse-Landschaft<\/strong> f\u00fcr den gesamten Express-Bereich. Wir arbeiteten inhaltlich an der Erhebung s\u00e4mtlicher <strong>Ist-Prozesse<\/strong> und der Definition der <strong>Soll-Prozesse<\/strong> und der <strong>Schnittstellen<\/strong>, um eine neue <strong>prozessorientierte Vertriebs- und Marketingorganisation<\/strong> Dabei schufen wir die Voraussetzung der <strong>Prozess-Verarbeitung<\/strong> in den unternehmensinternen Systemen.<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-19376'><div class='entry-content-wrapper clearfix'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top .hr.hr-invisible.av-av_hr-4474f20d2389e2e5ecf918a02da5132e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-av_hr-4474f20d2389e2e5ecf918a02da5132e hr-invisible  avia-builder-el-18  el_after_av_section  el_before_av_one_half  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf\">\n.flex_column.av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-15d750bd1b332b34c6e70b077ebbccdf av_one_half  avia-builder-el-19  el_after_av_hr  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-82517fa62933efa87bda7ac7025eac06\">\n.avia-image-container.av-av_image-82517fa62933efa87bda7ac7025eac06 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-82517fa62933efa87bda7ac7025eac06 .av-image-caption-overlay-center{\ncolor:#003d7a;\nfont-size:24px;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-82517fa62933efa87bda7ac7025eac06 av-styling-no-styling av-hover-grow avia_animated_image av-animated-when-visible-95 top-to-bottom avia-align-left  avia-builder-el-20  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='wp-image-19020 avia-img-lazy-loading-not-19020 avia_image ' src=\"https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein.jpg\" alt='' title='iStock-941491560-klein'  height=\"926\" width=\"1390\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein.jpg 1390w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein-300x200.jpg 300w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein-768x512.jpg 768w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein-1030x686.jpg 1030w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein-705x470.jpg 705w, https:\/\/mandat.de\/de\/wp-content\/uploads\/2019\/06\/iStock-941491560-klein-450x300.jpg 450w\" sizes=\"(max-width: 1390px) 100vw, 1390px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8\">\n.flex_column.av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_one_half-c8fc129dc35fd1ae2a1e410224d39ea8 av_one_half  avia-builder-el-21  el_after_av_one_half  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-a91e642d6f2fe0087c72fed0f2741740\">\n#top .av-special-heading.av-av_heading-a91e642d6f2fe0087c72fed0f2741740{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-a91e642d6f2fe0087c72fed0f2741740 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-a91e642d6f2fe0087c72fed0f2741740 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-a91e642d6f2fe0087c72fed0f2741740 av-special-heading-h2  avia-builder-el-22  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Resultate<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-4474f20d2389e2e5ecf918a02da5132e\">\n#top 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