{"id":5579,"date":"2012-04-05T12:56:17","date_gmt":"2012-04-05T10:56:17","guid":{"rendered":"http:\/\/www.mandat.de\/de\/?p=5579"},"modified":"2012-04-05T12:56:17","modified_gmt":"2012-04-05T10:56:17","slug":"singapore-airlines-vs-frankfurt-airport-staff-update","status":"publish","type":"post","link":"https:\/\/mandat.de\/de\/singapore-airlines-vs-frankfurt-airport-staff-update\/","title":{"rendered":"Singapore Airlines vs. Frankfurt Airport Staff &#8211; Update"},"content":{"rendered":"<p>For those of you who read my article about <a href=\"\/?p=5541\">cultural differences between Singapore Airlines employees and Frankfurt Airport Staff<\/a>, here&#8217;s an update. It shows that Frankfurt Airport is interested in these kind of feedbacks in order to improve:<\/p>\n<p>The same day I posted the article (that I also tweeted and that I also sent to my LinkedIn and Xing-account), Frankfurt Airport responded to me via Twitter: <\/p>\n<p><b>&#8222;@mandat_guido Really sorry to hear that but I appreciate your feedback which I forwarded to the responsible department. Have a nice day! ^RA&#8220;<\/b><\/p>\n<p>I appreciate this way of showing that someone DOES care. <\/p>\n<p>Yours,<br \/>\n<a href=\"http:\/\/www.mandat-group.com\/en\/menu\/about\/team\/prof-dr-guido-quelle\/\">Guido Quelle<\/a><\/p>\n<p>(c) 2012, Prof. Dr. Guido Quelle, Mandat Consulting Group <\/p>\n","protected":false},"excerpt":{"rendered":"<p>For those of you who read my article about cultural differences between Singapore Airlines employees and Frankfurt Airport Staff, here&#8217;s an update. It shows that Frankfurt Airport is interested in these kind of feedbacks in order to improve: The same day I posted the article (that I also tweeted and that I also sent to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[36,60],"tags":[],"_links":{"self":[{"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/posts\/5579"}],"collection":[{"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/comments?post=5579"}],"version-history":[{"count":0,"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/posts\/5579\/revisions"}],"wp:attachment":[{"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/media?parent=5579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/categories?post=5579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mandat.de\/de\/wp-json\/wp\/v2\/tags?post=5579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}