We are currently in London for our consultants meeting where we are working on internal development and on ways how to further improve our clients’s conditions. We are staying at The Stafford, an excellent boutique hotel in the heart of the city, St. James Place. The hotel is well booked and the people are friendly – as they always are.

Having had dinner the other day at Scott’s in Mayfair and today at Les Trois Garcons at the East End made us think about „the crisis“ and „the recession.“ What crisis? The restaurants are full of guests, on a Monday evening as well as on a Tuesday evening and we had quite a lot of traffic within London on our ways back to the hotel, around 11 PM so that it took us more than half an hour to get back to the hotel from the East End.

There is money available and there are people who are willing to spend this money. What we advise our clients is to offer products and services that are attractive enough for customers and not products and services that have been offered for years. Innovation is a key to growth, if not THE key to growth.

Don’t let people tell you there is a crisis. Show them the real attractive restaurants, shops, outlets, service providers. People are spending their money there.

Do you also belong to the group of the winners who are asking „Crisis? What crisis?“

Yours,
Guido Quelle

(c) 2011, Prof. Dr. Guido Quelle, Mandat Managementberatung GmbH